服務條款
歡迎使用 CamBB（以下簡稱「本平台」）所提供的租借及銷售服務。當您使用本平台服務，即表示您已閱讀、理解並同意遵守以下條款。若不同意本條款，請勿使用本平台服務。
一、用戶資格
任何具備基本理解能力及承擔契約責任之人士，皆可使用本平台租借或購買產品。
使用本平台即表示您同意遵守本服務條款及本平台所有相關政策，並願意對您的行為承擔全部責任。
二、服務內容
本平台提供運動相機、無反相機、鏡頭及相關攝影器材之租借及銷售服務。
所有訂單均須經本平台確認後方為成立。
本平台保留因庫存不足、系統錯誤、付款異常、營運安排或其他合理原因取消任何訂單之權利。如本平台取消訂單，已支付之款項將全數退還。
三、租借條款
客戶須妥善使用及保管所租借之設備，並依照本平台提供之使用方式及安全指引操作。
設備歸還時，本平台將檢查設備狀況。如發現設備存在損壞、功能異常、遺失或其他非正常使用情況，將按照《定損標準》進行檢測及賠償處理（詳情請參閱《定損標準》頁面）。
正常使用下所產生之合理磨損（例如極細微刮痕），不視為損壞，亦不會因此扣除按金。
如客戶已購買安心保險，符合保障範圍之損壞可按相關規定降低賠償金額；惟設備遺失、被盜、浸水、人為嚴重損毀或其他不屬保險保障範圍之情況，客戶仍須按規定承擔相關賠償責任。
如設備遺失、被盜或嚴重損毀致無法修復或繼續使用，客戶須按產品零售價作出全額賠償。
四、購買條款
客戶於購買產品前，應自行確認所選型號、規格及數量。
購買訂單一經確認及完成付款後，除符合《退貨及退款政策》列明之情況外，一般不接受取消、更改或退款。
所有商品於寄出前均會進行基本功能檢查。
如因第三方物流公司於運送途中造成延誤、遺失或損壞，本平台將盡力協助跟進，但不承擔任何直接或間接責任。
五、運送方式及費用
客戶可選擇以下方式領取商品或租借設備：
- 門市自取
- 順豐速遞
- 即日配送（如適用）
如選擇門市自取，客戶須出示訂單編號及已登記之電話號碼或電郵地址。
如選擇配送服務，相關運費將於結帳時顯示。
所有配送安排經確認後，一般不可更改。
六、價格與付款
本平台所有產品及服務均以港幣（HKD）標示。
本平台保留於任何時間調整價格、優惠或促銷活動之權利，而毋須另行通知。
最終價格以客戶結帳頁面顯示為準。
客戶須於下單時完成付款。付款未成功之訂單將自動取消，而不視為訂單成立。
七、按金退款安排（Deposit Refund Timeline）
租借設備經本平台確認已完成歸還及驗收後，按金將於約 30 個香港工作天後安排退還。
香港工作天僅指星期一至星期五，不包括星期六、星期日及香港公眾假期。
按金退款將透過本平台付款系統自動處理，客戶一般毋須另行提出退款申請。
如客戶於適用退款期限後仍未收到按金退款，請聯絡 CamBB 客戶服務，我們將盡快協助跟進。
八、知識產權
本平台所有內容，包括但不限於文字、圖片、標誌、商標、設計、版面、影片、程式及其他資料，均受香港及國際知識產權法例保障。
未經本平台事先書面同意，不得以任何形式複製、修改、轉載、散布、公開展示或作任何商業用途。
九、個人資料保護
本平台將按照香港《個人資料（私隱）條例》妥善收集、保存、使用及處理客戶之個人資料。
有關資料收集、使用及保障詳情，請參閱本平台《私隱政策》。
十、服務中斷及終止
本平台可因系統維護、升級、不可抗力、設備故障、安全理由或其他必要原因，暫停、更改或終止部分或全部服務，而毋須事先通知。
本平台毋須就任何因服務中斷、延誤或終止所引致之任何直接、間接、附帶或衍生損失承擔責任。
十一、法律適用及爭議解決
本服務條款受香港特別行政區法律管轄。
如因本服務條款或本平台服務而產生任何爭議，雙方同意提交香港特別行政區法院專屬司法管轄。
十二、條款修訂
本平台有權於任何時間修改、更新或補充本服務條款，而毋須另行通知。
任何修訂版本將於本網站公布，並自公布之日起生效。
客戶於修訂生效後繼續使用本平台服務，即表示已閱讀、理解並接受最新版本之服務條款。
Terms of Service
Welcome to CamBB (“the Platform”). By accessing or using the Platform’s rental and sales services, you acknowledge that you have read, understood, and agreed to be bound by the following Terms of Service. If you do not agree with any part of these Terms, please do not use our services.
1. Eligibility
Any individual with the legal capacity to enter into a binding agreement may use the Platform’s rental or purchase services.
By using the Platform, you agree to comply with these Terms of Service and all applicable policies of the Platform, and you accept full responsibility for your actions.
2. Scope of Services
The Platform provides rental and sales services for action cameras, mirrorless cameras, lenses, and related photography equipment.
All orders are subject to confirmation by the Platform before becoming valid.
The Platform reserves the right to reject or cancel any order due to stock availability, payment issues, operational requirements, or any other reasonable circumstances. If an order is cancelled by the Platform, any payment received will be fully refunded.
3. Rental Terms
Customers are responsible for using and safeguarding all rented equipment with due care and in accordance with the operating instructions provided by the Platform.
Upon return of the equipment, the Platform will inspect its condition. Any damage, malfunction, loss, or abnormal condition will be assessed according to the Damage Policy (please refer to the Damage Policy page for details).
Reasonable wear and tear resulting from normal use, such as very minor cosmetic scratches, will not result in any deduction from the deposit.
Customers who have purchased Rental Protection may receive reduced compensation for eligible damages in accordance with the applicable policy. However, Rental Protection does not cover loss, theft, water damage, intentional damage, or severe damage beyond repair.
If the rented equipment is lost, stolen, or damaged beyond repair, the customer shall compensate the Platform based on the equipment’s full retail value.
4. Purchase Terms
Customers are responsible for confirming the correct product model, specifications, and quantity before placing an order.
Once a purchase order has been confirmed and payment has been completed, it cannot be changed, cancelled, or refunded except as provided under the Platform’s Return & Refund Policy.
All products undergo a basic inspection before shipment.
The Platform shall not be responsible for delays, damage, or loss caused by third-party logistics providers during transportation.
5. Shipping and Collection
Customers may choose one of the following delivery methods:
- In-store Pickup
- SF Express Delivery
- Same-day Delivery (where available)
For in-store collection, customers must present their order number together with the registered phone number or email address.
Shipping fees (if applicable) will be displayed during checkout.
Once shipping arrangements have been confirmed, they generally cannot be changed.
6. Pricing and Payment
All prices displayed on the Platform are quoted in Hong Kong Dollars (HKD).
The Platform reserves the right to modify prices, promotions, and offers at any time without prior notice.
The final amount shown during checkout shall prevail.
Customers must complete payment at the time of placing the order. Orders with unsuccessful payment will be automatically cancelled.
7. Deposit Refund Timeline
Deposits will be refunded approximately 30 Hong Kong working days after the rented equipment has been returned and the return has been confirmed by the Platform.
Hong Kong working days refer exclusively to Mondays through Fridays, excluding Saturdays, Sundays, and Hong Kong public holidays.
Deposit refunds are processed automatically through the Platform’s payment system. Customers are generally not required to submit a separate refund request.
If a customer has not received the deposit refund after the applicable refund period, they should contact CamBB Customer Support for assistance.
8. Intellectual Property
All content available on the Platform, including but not limited to text, photographs, graphics, logos, trademarks, designs, videos, software, and website layout, is protected by the intellectual property laws of Hong Kong and applicable international laws.
No content may be copied, reproduced, modified, distributed, displayed, or used for commercial purposes without the Platform’s prior written consent.
9. Personal Data Protection
The Platform collects, stores, uses, and processes customers’ personal information in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong.
Please refer to our Privacy Policy for further details.
10. Service Suspension and Termination
The Platform may suspend, modify, or terminate part or all of its services due to system maintenance, upgrades, technical failures, force majeure events, security reasons, or other operational requirements without prior notice.
The Platform shall not be liable for any direct, indirect, incidental, or consequential loss arising from any interruption, delay, suspension, or termination of its services.
11. Governing Law and Jurisdiction
These Terms of Service shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.
Any dispute arising from or relating to these Terms or the Platform’s services shall be subject to the exclusive jurisdiction of the courts of Hong Kong.
12. Amendments
The Platform reserves the right to modify, update, or supplement these Terms of Service at any time without prior notice.
Any revised version will be published on the Platform’s website and shall become effective immediately upon publication.
Your continued use of the Platform after any amendment constitutes your acceptance of the updated Terms of Service.